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Return Policy


RETURN POLICY



PLEASE NOTE FOR ALL RETURNS:

  • You must obtain approval before shipping back your item(s).

 

 

  • All Return packages must be received within 30 days of the date your order shipped out.

 

  • Returns are processed within 1-3 business days of package receipt.

 

  • Refunds can only be issued to your original payment method.

 

  • Shipping is non-refundable, except in cases where we have made a shipping error.

 

  • If your package is returned to us due to incomplete address (this is provided by you the customer), you will be denied a refund on your shipping fees.  Only the product which could not be delivered will be refunded.

 

  • Returns requested after 30 days of the order shipped date will be denied.

 

  • Returns received in damaged, altered or used condition, without tags or packaging will be subject to a restocking fee of up to 50%. 

 

  • If your order qualified for free shipping before your return and does not qualify after, a shipping charge may get deducted from your refund amount. 

 

  • International duties and taxes that are paid by you, the customer to your home country are non-refundable.

 

  • Items not purchased from Siraj directly, are non-refundable and non-exchangeable.

 

  • Not all items are returnable such as opened electronics, personal hygiene and/or cosmetics.

You can ship using any shipping method that is convenient for you. However, we recommend that you use a shipping method that is trackable, provides proof of delivery and insurance. Siraj is not responsible for lost returned shipments and cannot issue refunds for merchandise we do not receive.
You will receive an email confirmation within 1-3 business days when the return is processed.

Return Address:
Siraj Store
421 Broad Street
Clifton, NJ 07013
USA

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